Jamnagar One Way Taxi Service

At Jamnagar One Way, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we handle the information you share with us through our website, booking form, phone calls and WhatsApp.

Information We Collect

We may collect the following information when you contact us or make a booking:

• Name (if provided by you)
• Pickup and drop location details
• Contact number and email address
• Preferred travel date, time and vehicle type

How We Use Your Information

We use your information solely to:

• Respond to your enquiries and confirm your bookings
• Communicate trip details, driver information and support
• Improve our services and customer experience

Sharing of Information

We do not sell or rent your personal information. Your details may be shared only with our drivers or authorised partners as required to fulfil your taxi booking and provide service to you.

Data Security

We take reasonable steps to protect your information from unauthorised access, misuse or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Choices

You may contact us at any time to update or request deletion of your information that we hold, subject to any legal or regulatory requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

1. Booking Confirmation

All bookings made via phone, WhatsApp or the website form are confirmed only after you receive a confirmation call or message from our team with trip details and estimated fare.

2. Pricing & Payments

Fares are shared with you before the trip based on distance, route, vehicle type and other factors. Any tolls, parking or interstate taxes (if applicable) are usually extra unless specifically mentioned.

3. Pickup & Waiting

Customers are requested to be ready at the pickup location on time. A reasonable waiting time may be allowed, after which waiting charges may apply or the booking may be treated as cancelled.

4. Cancellations

If you wish to cancel or reschedule your trip, please inform us as early as possible. Last-minute cancellations may attract a cancellation charge based on the distance and driver allocation.

5. Passenger Responsibility

Passengers are responsible for their personal belongings. Jamnagar One Way will try to assist in locating lost items but is not liable for any loss or damage.

6. Behaviour & Safety

Any abusive behaviour, illegal activity or carrying of prohibited items is strictly not allowed. Our drivers reserve the right to refuse or discontinue the trip in such cases.

7. Limitation of Liability

While we strive to provide on-time and safe service, Jamnagar One Way is not liable for delays or incidents caused by factors beyond our control such as traffic, weather or third-party actions.

8. Changes to These Terms

We may modify these Terms & Conditions from time to time. Updated terms will be available on this page and will apply to new bookings after the update.